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FAQ

Frequently asked questions

Answers to common questions, plus tips and solutions to problems you might run into. Can't find what you need? Contact support.

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Tips & recommendations

Get the most out of Spend Sense with these practical habits and settings.

Set budgets at the start of the month

Define category limits as soon as a new month begins so you get accurate rollover and alerts from day one.

Match categories to your bank statements

If you import CSV from your bank, use category names that align with your statement (e.g. "Dining" vs "Restaurants") so exports stay consistent.

Export a CSV backup regularly

A monthly CSV export gives you a portable record for taxes or migration, and a backup before iCloud sync ships in a future update.

Use Vacation Tracking for trips

Create a trip budget in local currency so travel spending doesn’t mix with your main budget and closes when the trip ends.

Enable budget alerts

Turn on notifications for category limits so you’re reminded before you overspend, not only after.

Common problems & solutions

Quick fixes for issues that come up often. For step-by-step troubleshooting, see the full troubleshooting guide.

App feels slow or unresponsive

Restart the app and ensure you have enough free device storage. If you have years of data, try exporting a backup and optionally archiving old transactions to reduce load.

I forgot to log transactions for a few days

Use CSV import from your bank and map the date column so past transactions land on the correct days. You can also add transactions manually and set the date to the actual purchase date.

Category total doesn’t match what I expect

Confirm the date range (month vs custom) and that no transactions are uncategorized. Use the transaction list filtered by category to spot duplicates or mis-categorised entries.

Squad balance not updating after a split

Confirm the split was tagged to the correct Squad when you saved it. Open the Squad detail view and pull to refresh the balance list. If a split was logged without a Squad tag, edit the transaction and assign it to the group.